[Resolved]  Axis Bank — axis bank credit card (reminder 2)

Address:Q.no- G/98, Bansagar Clony, Rewa, Madhya Pradesh, 486001

I have a account in axis bank in year 2012. Its my salary account.in this time i use credit card of this bank.in 2014-15 i leave this job and switch to another company. I was already submit my clouser form to bank. After some time a credit card received by my brother at home. After that i called to customer care and ask for this card, because i dont order any card, i already close my account. So why i want this card. Customer care told me that, your account is not close. But we process for cancel this credit card. After that i dont received any massage from bank. But after some time. Bank massages are start with low balance instructions. And now 2 days ago, in my home received a lowyers notice. For pay 8525 rupees in 7 days. Please suggest me. What can i do. I did not purchase any thing with this credit card. So why i paid this amount. Please suggest sir...

Sir, why i paid any amount, when i was no swap card. And my all transactions are auto dabit mode. My last emi was deduct by auto debit on 7-12-17... But credit card my anual fee generated on 8/11/2017 (As per bank).. So why anual fee not deduct from my account on that time. Now bank told me that - you was not paid anual fee, that because with intrest this amount is 8525.. So its not my fault. If you debit emi by auto debit. And last month anual fee deduct from my account by auto debit. So why not in this time.

Sir please suggest me. I already mailed you before 15 days. But i dont get any response. Please solve it as soon as possible.

Thanks
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Oct 8, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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