[Resolved] Axis Bank — axis bank deducted total rs5652.69 form jan 2019 to 15 june 2019 as consolidated charges + gst without any prior information. | |||
Hi, I am having Axis bank salary account. They have deducted total 5652.69 rupees till date from Jan 19 without any message and reason. I have not received any message from bank that this amount is deducted. 15 Jun 2019 Consolidated Charges For A/C 3, 970.36 15 Jun 2019 GST @18% On Charge 714.66 11 May '19 GST @18% On Charge - Rs140.33 11 May '19 Consolidated Charges For A/C - Rs779.64 13 Apr '19 GST @18% On Charge - Rs2.70 13 Apr '19 Consolidated Charges For A/C - Rs15.00 I have discussed this with Axis bank customer care. They said that this is for auto debit charges which I have not paid (Insufficient balance to debit the amount). Auto debit is for SIP. As it is systematical investment plan, we invest only when we have sufficient money. If the SIP provider company is not taking charges if we are not paying for any particular month then why Axis bank applying these charges? People do not invest if they don't have money so who gave authority to this bank to deduct the amount when people don't have sufficient amount? I want all my deducted amount back. Otherwise I will close my Axis bank account and will go in consumer court. Was this information helpful? | |||
Jul 20, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 Axis Bank Customer Care's response Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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