[Resolved]  Axis Bank — Axis Bank Fastag - Adjustment Entry Fee

I have a fastag account with axis bank and my fastag wallet was wrongly deducted with adjustment entry fee of Rs. 210. When i raised a dispute on this they mentioned it was a faulty transaction and that they have raised chargeback request and I will get my redfund within 22 working days. I don't know why people do mistake in seconds and to correct it takes so much of time. The dispute was raised on 21st September and today is 20th November, but still my refund has not happened. When I checked over Customer care, the representative mentions to drop an email.
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Dec 31, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2021
Axis Bank Customer Care's response
Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
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