Axis Bank — axis bank fastag blacklist issue (complaint closed without resolve)

My axis bank fastag is blacklisted from December 2019.

I have rasied complience to axis bank customer care and directly went to bank and submitted all the documents (RC book, Aadhar card and PAN card copies) and completed my KYC.
Also I have sent my car complete photo copy along with RC book to etc.[protected]@axisbank.com with request from customer care and its been 3 month I am facing this blacklist issue and whenever I spoke to customer care they open new ticket and they say issue will be resolve in 3 working days but its almost 3 month and issue still there.

Again last time also I rasied compliance with Axis Bank (SR[protected]/SR[protected] and still no update.

I have submitted all the documents axis bak asked and please let me know if there is anything needs to done from by side to remove my axis bank fastag blacklist.