[Resolved] Axis Bank — axis bank fastag : no confirmation of order

Soorya Mangaluru

Address:

Mangaluru

I have applied for Fasttag online with Axis bank on 25th November 2019(attached is the receipt). Receipt number is[protected]. Amount 200/- is paid online for that. No sms confirmation or Wallet id is received.
Twice I complained by email to etc.[protected]@axisbank.com; didn't get any response.
Either I need the order to be placed or refund of 200/- inititated.

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Feb 1, 2020

Complaint marked as Resolved

After submitting a complaint here, seems the order has been generated. Recieved a fast tag now.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Axis Bank Customer Care's response Hi, we are here to help! Please share your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.