Axis Bank — axis bank fastag not received even after complaining several times

Abhishek@lakshmi

from Hyderabad, Telangana

Address:

Kolkata, West Bengal, 700055

I applied for axis bank fast on 30th november 2019. My wallet id is ([protected]). Then after complaining they provided me blue dart tracking id ([protected]) which is incorrect. Axis customer service is not responding properly and disconnecting call. It is nearly 2 and half months now they are neither delivering the fastag card nor providing the correct tracking id to track the shipment.

Really disappointed with this kind of service from axis bank.

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Axis Bank customer support has been notified about the posted complaint.

Jan 13, 2020

Updated by Abhishek@lakshmi I applied for axis bank fast on 30th November 2019. My wallet id is ( [protected] ). Then after complaining they provided me blue dart tracking ID ( [protected]) which is incorrect. Axis customer service is not responding properly and disconnecting call. It is nearly 2 and half months now they are neither delivering the FASTAG Card nor providing the correct Tracking ID to track the shipment.

Really disappointed with this kind of service from axis bank.

My registered mobile number is [protected]

Verified Support

Jan 13, 2020

Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

Jan 13, 2020

Updated by Abhishek@lakshmi While searching Bluedart website vehicle number(VRN)- WB24AJ9010
STATUS- Returned To Origin At Shipper'S Request on 24 Dec 2019.

As per Service Request generated on etc.management.co.in
SR.NO.- SR[protected] for New Tag issuance on 01-JANUARY 2020

Status- dear customer please find pod tracking number [protected] kindly check through after five to seven days in blue dart web portal if still not received kindly email us at our email id etc.[protected]@axisbank.com along with your concern by mentioning your pod number

But this tracking id is incorrect and not traceable through blue dart.