[Resolved]  Axis Bank — axis bank - fraudulent deduction

Address:

560010

Axis Bank deducted an amount of Rs. 4*** saying BRN-PYMT-CARD-999***7. I checked in the bank and they said it's a fraudulent transaction please call customer care.
The customer care agent said it's because of the credit card charges and told the exact amount that got deducted while I don't use any credit card. And the call was forwarded to credit call services and got disconnected.
Tried calling again and they said the server is down, call later and gave an address to write an email and it was www.axisbank.com/support/cc-attchmnt and it'll open a mailbox. But, this page was not found.

Extremely unhappy with this. My mobile app shows no credit card is linked to this account but the agent says this is for the credit card.