Axis Bank — axis bank nro account frozen/blocked for a month

My axis bank account is frozen for the past 20 days and is still not released in spite of me doing all the needful.
Kindly study the below sequence of actions taken by me and the nri customer service support in this issue.
Hence i am unable to pay my home installment for the month of november until now which has to be paid on 5th of every month.
Now the bank is charging me interest on a daily basis due to non-payment of the installments.
I am shocked as the bank has frozen my account without any alert or prior information or notice for an nri who is staying away from india.
Kindly release my account as soon as possible to avoid any hindrance to my further installment payment.

S. No
Action
Date
1.
I noticed axis bank account frozen without informing the account holder
Nov 7 2017
2.
I contacted the nri customer service and understood the reason via email
Nov 7 2017
3.
Updated the pan number immediately via portal
Nov 7 2017
4.
I sent sms to axis bank ([protected])
Nov 7 2017
5.
I sent kyc form
Nov 8 2017
6.
Enquired the nri customer service again as the account was still frozen
Nov 8 2017

7.
Customer service replied that the account will be released in 6 days
Nov 10 2017
8.
Enquired the nri customer service again as the account was still frozen
Nov 16 2017
9.
Nri customer service gave me the service request reference number and promised to solve the query in 1 day.
Nov 16 2017
10.
Account still in frozen status
Nov 21 2017

Kindly note, nri axis bank support raised 3 service request for this same issue.
But no action from their end

A service request with reference number 35417968 has been raised on 07th nov 2017
A service request with reference number 35810160 has been raised on 16th nov 2017
A service request with reference number 35957003 has been raised on 20th nov 2017