Axis Bank — axis bank physical fastag not received

Rohit.londhe

Address:

Pune, Maharashtra, 411048

This complaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 30th dec 2019. It was mentioned that tag will be received within 7 working days from date of application. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.

There is no tracking option is available on axis bank fast tag site as well as on axis bank fast tag customer care phone number.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

Axis Bank Customer Care's response Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

Jan 16, 2020

Updated by Rohit.londhe I have already done that. There are 2 options only,
1) Press 1 if you are facing any issue at toll booth
2) Press 2 for Madhyapradesh...

There is no option for not receiving fast tag. How to find out when the fast tag will be delivered?

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Comments

Rohit.londhe

I have already done that. There are 2 options only,
1) Press 1 if you are facing any issue at toll booth
2) Press 2 for Madhyapradesh...

There is no option for not receiving fast tag. How to find out when the fast tag will be delivered?