[Resolved]  Axis Bank — axis bank platinum credit card

Address:Gurgaon, Haryana, 122015
Website:www.axisbank.com

My wife was asked to have this credit card when she was doing job saying this is lifetime free card if you would do shopping for certain amount using this card in certain time. We had done shopping for more than that amount at start so that card would become free. Thereafter we didn't do any shopping using this card. Shockingly, when we check that card for around 7-8 months, our card due is around rs 2500. Axis bank had levied fine first but we didn't pay as we were asked that is free card. Once we didn't pay that fine in due time, they levied late payment fees. With the same process, as of now this due amount becomes rs 2500 although we didn't do shopping for even a penny out of this. These private banks are looting people by giving away these cards. Please provide me the solution for this problem at the earliest as otherwise this due amount will continue to increase with time as i am not paying this due for this fraud by bank.
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Jul 6, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 31, 2018
Axis Bank Customer Care's response
Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank.
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Dear Sir, Madam
i transfer 3000 rs from account no [protected] dated 7 may in united bank account no[protected]. But money is not transfer till time but amount debit from my account.

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