Without my permission some amount is getting debited from my account, It is mentioned in the statement like PTL/scg.Visa.Pos.Dt 250522. If I ask customer care they say if I use my debit card in a hotel or some shopping it will be charged. Am using a salary account what is the use of it, and why do you guys charge me for using a debit card. The restaurant or supermarket or wherever we swipe they charge 2 percent for using the card, the merchant will pay the bank some percentage, and why the hell is you guys charging from us too. you guys charging all sorts of service charges, atm usage charges, quarterly charges, etc from use without fail, including all these charges this hidden changer.
If this is your process alert us through SMS u will be charged a certain amount since you swiped with this merchant, you guys correctly charging 15 rs for SMS right what is the pain for you to alert a customer. If we repay the loan or cc bill you guys keep on making right why can't do this?
I need a proper response for this and I need my money back till now which is debited. Was this information helpful? |
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