[Resolved] Axis Bank — axis bank - pune, baner branch - refund amount not yet given.
Pune, Pune District, Maharashtra, India
PaPankaj Kulkarni1 on Jan 18, 2019
Axis bank - pune, baner branch - charged for not maintaining minimum balance. Inspite of given written request over 6 weeks, axis bank, baner branch is not taking any action to refund the amount wrongly charged for not maintaining the minimum balance. Followed over the phone, went personally and discuss with operation manager over phone, send sms to take speedy action to refund the amount. Very casual approach and carelessness shown by bank staff. They are ignoring and had charged amount from my bank account without proper verification. Request you to help further.
Complaint marked as Resolved Jun 17, 2019
They refund only principal amount and service tax Rs.70 was not refunded.
Very bad things, my balance amount was taken by bank as their property.
[Jan 18, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified SupportAxis Bank Customer Care's response, Jan 18, 2019
Hi, we request you to visit the following link to get clarification on charges levied: https://bit.ly/2o02YoS. Regards, Team Axis Bank.
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