Axis Bank — axis bank put a lien on my savings accounts and I am not able to use my account since then.

I have been a axis credit card holder from the last three years.
I have been paying my bills and my dues on time and had a good cibil record with them.
I could not pay my credit card due this feb as I didn't receive my payments and got followed by lockdown.
I informed the bank that as soon as I start receiving my payments, I will clear off my dues with the interest.
But during the lockdown when the government had already annouced the monatarium services, axis bank put a lein on my savings accounts and I am not able to use my account since then.
I arranged 70 % of my total dues and put it in my savings account and I asked them to resume my services and my account.
They denied to do that during the lockdown, seized whatever money I had then. I was stuck at Rajasthan without any money to go back to my home.
Requested them to close my Credit card and resume my savings account atleast but received no help. Now, axis bank is charging me interest over the credit card and my savings account.
Was this information helpful?
No (0)
Yes (0)
Axis Bank customer support has been notified about the posted complaint.
 
1 Comment

Comments

Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12994
    Pending
    0
    Resolved
    6561
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information