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[Resolved]  Axis Bank — axis bank : tips/scg/pos/

Address: 560036

Hi,

Axis bank detected rs. 29.99 on 14th february 2019 towards tips/scg/pos/ without any intimation or sms alert even they are deducting 15 rs as sms alert charges from my account.in spite of having salary account you guys charging. If the amount refunded, i will switch to other bank where they don't charge unnecessarily. I never charged with this kind of name in other bank of mine.

Thanks,
Umesh
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Mar 19, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Feb 14, 2019
Updated by umeshkumar007 Hi,

Axis Bank detected Rs. 29.99 on 14th February 2019 towards TIPS/SCG/POS/ without any intimation or SMS alert even they are deducting 15 Rs as SMS alert charges from my account. In spite of having salary account you guys charging. If the amount not refunded, I will switch to other bank where they don't charge unnecessarily. I never charged with this kind of name in other bank of mine.

Thanks,
Umesh
Feb 14, 2019
Updated by umeshkumar007 Hi,

Axis Bank detected Rs. 29.99 on 14th February 2019 towards TIPS/SCG/POS/ without any intimation or SMS alert even they are deducting 15 Rs as SMS alert charges from my account. In spite of having salary account you guys charging. If the amount refunded, I will switch to other bank where they don't charge unnecessarily. I never charged with this kind of name in other bank of mine.

Thanks,
Umesh
Mobile : [protected]
Verified Support
Feb 14, 2019
Axis Bank Customer Care's response Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
Feb 14, 2019
Updated by umeshkumar007 Hi,

Email : justin.[protected]@gmail.com
Mobile : [protected]

I appreciate your help.

Thanks,
Umesh
 
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Hi,

Email : justin.[protected]@gmail.com
Mobile : [protected]

I appreciate your help.

Thanks,
Umesh
Reply
Axis Bank Customer Care's response, Feb 15, 2019
Verified Support
Hi, we wish to inform you that the tips charges are deducted by the merchant and not by the Bank. Request you to liaise up with the merchant for the same. Regards, Team Axis Bank.

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