Axis Bank — Axis Bank Travel Currency Card Closure

Address:

Chennai, Tamil Nadu

I have been provided with 2 Axis Bank Travel currency cards by my employer when I went to Onsite some 7 years ago. At the time we were informed that the card is free for usage. Now i have received an email from the Axis bank informing me that i will be charged 5 pounds every year for inactive accounts. So when I contacted the customer care for the Card account closure, they asked me to go to the nearest branch for the card closure. But when i went to the branch office, they asked me to send an email to the ID, travel.[protected]@axisbank.com as they cannot close corporate cards. But when I sent an email to this ID, they again directed me to go to the branch to close the cards. Now I don't know how I can close the cards. My email ID is [protected]@yahoo.com.