[Resolved]  Axis Bank — axis car loan charges

Hello this is with regards to the car loan which i hold with axis bank. Almost 2 years before i had requested the bank for an emi holiday due to my bad financial condition. But the bank was of no help. There were 2 emis pending which were unpaid. The bank gave the collection department the dutch to collect the same. The person used to come and collect the amount. Later i started putting in the loan account directly an confirmation from them. Few months back i have cleared all the pending emi. Now i am getting calls for clearing the bounce charges etc. The staff not guiding properly has put me such a situation. Now the representative who used to coordinate regarding the emi do not take calls nor revert back. I am helpless because there is no point of contact. Please get this sorted out