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Axis Bank — Axis Credit card Still showing Negative on my Cibil report

Hi axis, myself Veerapindi Satyanarayana, i hv axis credit card with the last digit 0951, i hv credit card sattlement in 2022, after credit card written off i hv raised request for cibil masking also i hv paid 6025 rupees on November 7th 2022, but still it showing negative on my cibil i hv raised several requests for cibil masking still no solution found
Please help me out of this
Such a worst service they r providing.
I hate axis service providers, such a fraud service
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    +91 22 2764 8000
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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