[Resolved]  Axis Bank — axis debit card transaction at another bank allahabad bank atm

I tried to withdraw using my axis bank debit card thru another bank allahbad bank atm n. E. Rly hq, gorakhpur on 15/02/2019, 13:20, the amount rs 10000 was deducted but was not dispensed by the machine. Its been a week now i want refund for the same on top priority.
And as per the rules i am supposed to get 100 rs per day extra above 1 week.

Atm id is : another bank allahbad bank atm n. E. Rly hq, gorakhpur
Account no. [protected]
Ifsc code: utib0000013