[Resolved]  Axis Bank — Axis direct charges deducted without intimation and false information given

Hi. This is regarding the amount deducted from my savings account (Rs. 885) stating as axis direct charges on 03-04-21. I have been given false information in the Beginning of opening the account, that no fees will be charged in demat accounts. And I haven't used that demat account even once since It's been opened. The bank executive who came to assis me in opening the account gave false information about the demat accounts and now charges are being levied on it. Please take strict action on the false marketing strategies of axis bank executives. And request you resolve the issues for the same and get the refund.
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Aug 7, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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