Axis Bank — axis fastag no response

Address:

No:55 TNHB COLONY, Sithalapakkam, 600126

I had purchased a axis fasttag 2 nos on 29th dec 2019. I filled all the necessary field correctly and they deduct amount from my amount immediately. After deducting my amount in the url link showing unsuccessful error. So i contact banking services they told fast tag services separate team. I mailed my problem to etc. [protected]@axisbank.com. 2nd december i got reply from fasttag support end that one of my vehicle is in under process. It is mentioned with in 7days i will received. But now almost 15days finish still now no response. Very very worst service from axis for fasttag.

My reference num below:

Vehicle num # 1 = tn01t6719 - paid amount - 200 - reference no : 57100918

Vehicle num # 2 = tn 11 8319 - paid amount - 200 - reference no : 57102498.