[Resolved]  Axis Bank — bad response to a regular user of forex service

Address:Mysore, Karnataka

Hi,

My name is parikshith savanth and i hold an account with no: [protected].
I've been using forex card linked to this bank account and have loaded more than 15lakhs till date. Every time i i used to get it loaded from mysore kuvempunagar branch. With the change in staff, we have been ill treated with the forex card service. Every time, the exchange rates were reduced for the large transaction i used to make and this time, the rates were not reduced when my mother went there to talk with them in my absence. I'm afraid that your staff are unaware of the working of your bank. I'm currently residing in ireland, with the urgent need of money, we had no other option but to get conned. I am assuring you that i will close my account the day i land back in india, unless any action is taken on this complaint.

Regards,
Parikshith savanth
Email id: [protected]@hotmail.com
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Aug 3, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2018
Axis Bank Customer Care's response
Hi, we are here to help ! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.
Verified Support
Jul 03, 2018
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Please provide us with details of your concern along with your registered contact details through a DM. We will get back at the earliest. Regards, Team Axis Bank.
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Axis bank first time login time when i entered login id and click proceed button it is comes user invalid credentials

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