[Resolved]  Axis Bank — Bad Service and attitude

Address:110029
Website:axis bank

Dear Sir/Madam,
Recently ON 15TH oCT, I Made a DD at Axis Bank Branch Located at Gupta Market New Delhi, the Lady sitting at Counter No-2, Kanchan Lata first avoided saying No link, I told I will wait since I need it urgently, after 10 min there was Link, The genlteman sitting at Counter 1 didnot make the posting till around 4pm citing different reasons and after posting Kanchan Lata didnot pass it for atleast 20-25 min, kept on moving here and there, kept on talkin on phone at 4.30 pm a lady executuve sitting at counter no-5 shoewd some empathy asked me why I am waiting and I told her the fact, She asked Kanchan Lata to do it, she repliede who advised him to wait? only after 4.30 ie 1.5 hr approx I got the DD, IF SOMEONE IS LISTENING, CHECK YOUR VIDEO CAMERA RECORDINGS FOR TIME I HAVE QUOTED TO CONFIRM, ASK GENTLEMAN AT COUNTER 1 AND 5
Laxmi- M-[protected]
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Nov 19, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Oct 13, 2016
cskd's response
Deposited my DD in Jayanagar Branch and there was mismatch in my name in DD so they informed that they will send my DD to base branch (Coxtown Branch). Later I called my base branch landline number but there is no response. and it has been three days but still I couldn't get any response.
Oct 18, 2016
Updated by Babuli2
Any further information u can ask me on mobile
Verified Support
Oct 19, 2016
Axis Bank Customer Care's response
Hi Laxmi,

Please allow us some time and we will get back to you shortly.

Regards,
Axis Bank
Verified Support
Oct 19, 2016
Axis Bank Customer Care's response
Hi Laxmi,

We tried contacting you today at 2:33 PM, however, couldn't get through. Please be assured that we have made a note of your feedback in this regard and the same will be shared with the concerned branch. In case of any future concerns, please write to us at: http://bit.ly/2dMqEYw .

Regards,
Axis Bank
Complaint comments 

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Submited my DD and unable to know the status of it and no response for calls
Axis Bank Customer Care's response, Oct 19, 2016
Verified Support
Hi,

It’s perfectly understandable that you’re very upset about what’s happened. Please share your concerns with us at axisbank.com/support for us to assist you.

Regards,
Axis Bank

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