Axis Bank — Bank account accessed and amount debited.

Address:

Mumbai City, Maharashtra, 400701

It is very sad to know that a very big banking firm like Axis bank, has very less security measures with respect to online transactions.I received a fake call stating that they are talking from Axis bank, they already knew my debit card number and they asked to confirm the same.Once confirmed, within 2 steps an online transaction happened in my account and Rs.5000 were debited immediately. It was very shocking to know that hardly within no time this amount was debited. My debit card was blocked permanently after the transaction, but the damage had already been done. The number from which I received the call was +91 [protected]. Though I have always believed in the system and security of Axis bank with smooth transactions. I demand and request the concerned to look into the matter and resolve the same. I do expect my money back, is my ACCOUNT safe ?