[Resolved]  Axis Bank — Bank Account

Hi Sir,

I find each month Axis bank end team deducting money from my account.
Back end team not informing and making -ve my account and deducting money without informing me.
It's Fraud that withdraws money from my account.
Even because of this my Loan EMI they are making a miss and charging a late fine for that also.
Even for the Oct month Emi, I made the payment because -ve shown by the bank back-end team and I don't want to miss EMI so I paid after a few hrs of waiting
Still, they deducted let fine charge and Consolidated charge.
How long they will do this fraud again today deducted Rs 200 + GST
Expecting Refund of Rs 711 and 3 months consolidated Charges.

Thanks
Shivendra
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Jan 21, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2021
Axis Bank Customer Care's response
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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