Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 25, 2022 Axis Bank Customer Care's response Hi, we have raised your concern via SR number[protected] and shall be responded shortly. Regards, Team Axis Bank
Aug 26, 2022 Updated by raj161981 Need a positive solution the lady staff who called frm chennai she was speaking malayalam & english. My family members suffered a lot due to her rough way of speaking. So let no other family should suffer frm this type of staff frm axis
Verified Support Aug 29, 2022 Axis Bank Customer Care's response Hi, we regret the inconvenience caused. We have checked the details and would like to inform you that the collection follow-ups have been done to intimate regarding the overdue in your loan account. We understand that you have moved abroad and as per policy the follow-up has been initiated. We deny allegations of any inappropriate follow-up and request you to clear the overdues at the earliest to avoid further charges and follow-ups. We also request you to submit relevant proofs to substantiate your claims. Regards, Team Axis Bank.
Aug 31, 2022 Updated by raj161981 hlo sir, not satisfied with ur reply done because at my good time i was paying regularly, there are ups & down in human life. Even though several times i had informed your executives there is source to pay, since around 2years myself family struggling bad attempt frm ur executive calling local ward members, & calling family members phone & threatening. How simple ur saying follow-ups procedure if anything happens to aged mother & wife in not my presence will this lady stafff or bank staff take responsible of family life. i am not satisfied with ur reply. ur asking relevant proof my mother is uneducated will she able record or take ur executive calling or comming harrasement details what foolish talks, its clear ur not going to punish this lady u want to make more & more family to commit sucide by this kind of lady staff in your firm. Need relevant reply.
Feb 09, 2023 Updated by raj161981 Dear sir,
Again myself & family members facing same issue, again axis bank staff violating guidelines, they are continuously calling 20 times per day to my wife mobile & to mother number. Again they called our local ward member to visit my home. I had already informed my situation, today i had called back to bank staff & i had told pls stop harassing family members, he told either u do a one-time settlement or we continue calling ur family members he says. its very bad experience facing continuously. number received from nos
1. [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]. So i need a permanent solution. my mother is aged & she is a patient, if axis bank executive continously hiring local ward members for loan recovery to my home its illegal procedure and its 4th time this attempt done from axis bank staff, if i am not getting a permnent solution to this mail. i have to go complaint at RBI kindly waiting for your reply..
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