[Resolved]  Axis Bank — bank unauthorized transaction without authentication and notification message

Hi team,

Today morning to evening time 5 times totaly (Rs. 5, 048.07) deducted from my account with any authentication and notification message. Even i called to axis bank customer care but there not responded due covid-19 crisis. Please check and verify on this issue and return to back my amount.

Find below unauthorized transaction details.
1.[protected]
Ecom pur/kfc 131 pp
Ap/quito/130420/04:53
Rs. 1018.46

2.[protected] ecom pur/tipti sa pp/quito/130420/12:08
Rs. 79.01

3.[protected] ecom pur/tipti sa pp/quito/130420/12:08
Rs. 1580.24

4.[protected] ecom pur/tipti sa pp/quito/130420/12:08
Rs. 1580.24

5.[protected] ecom pur/tipti sa pp/quito/130420/12:09
Rs.790.12

Total amount: rs. 5, 048.07

Thanks
Sreevani
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May 15, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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