[Resolved]  Axis Bank — Blocked internet banking and credit card

My registered phone number is [protected].
I applied for moratorium for credit card bill for april.
But after some warning from friends, i paid the full amount ie 13, 997

They have blocked internet banking and credit card.
I asked to unblock credit card as i rely on some payment in credit card.

They (Customer care executive) are saying, they have no authority to unblock credit card
Reason: actually moratorium is applied, it will be unblocked if i pay may month credit bill earlier.

This is totally unfair. I have paid credit card bill completely without moratorium.
How come they block credit card
I have send mail also, but this people without reading mail have send me another mail, how to apply for moratorium.
Cheating fellows. Poor service

Dear customer, your a/c 710717 is debited by rs. 13997.25 on 14may20. Avbl bal: rs. 568.78. Info: mob/ccpmt/hsidnd1p3294/530562xxxxxx8508/. Call [protected] for dispute.