Axis Bank — blocked my saving a/c illegally

Cid[protected]

Axis bank have blocked my saving a/c ending with 3694 and salary a/c ending with 7216 illegally. And as my saving a/c is blocked I am unable to make any transaction and that has caused me huge lose and when I have contacted them they are not taking my requesting and giving some nonsense response stating your loan amount is pending. Also I have already raised a complaint here

https://consumerhelpline.gov.in/user/manage-complaints.php
Complain No-792083 on[protected]:37:54

But still the status is pending and didn't get any resolution and there is no option as well to escalate.

Please look into the issue and assist as a/c has been blocked and causing me lose, please assist.

Regards,
Shankar

Cid[protected]