[Resolved] Axis Bank — By mistake sent 30000 rupees to wrong beneficiary

Srinivasan1012

Jun 7, 2022

Address:

Axis Bank Kukatpally Hyderabad

I have sent to a wrong beneficiary account from axis bank to icici bank and i went to the axis bank and written a complaint about the amount 30000Rs transferred to wrong icici account number. Then they raised a service request( Service Request no. SAK[protected] ) and after that there is no reply. I chat with the customer care they said it will take 35 days to check. I am in a painful situation to get the money back. :( If any body can help me please call me to my number [protected]). Bank haven't checked the Beneficiary name in both the account.

Transaction details
INR 30000.00 has been debited from your A/c no. XX4941 on[protected]:19:17 at IMPS/P2A/[protected]/SriniI/ICICIBA/X53

Was this information helpful?

No (0)

Yes (0)

Jul 13, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2022

Axis Bank Customer Care's response Hi, we are working on your concern raised via Dispute ID SAK[protected] and shall be responded shortly. Regards, Team Axis Bank

Related Axis Bank reviews

View all 12958 Axis Bank Reviews

Comments

Srinivasan1012

Jun 10, 2022

Ok But when i went to ICICI bank they said there is no communication happened with Axis bank So ask them to drop a mail from Axis bank to ICICI bank so that we will lien the amount from the wrong beneficiary. Could you please drop a mail to ICICI bank Selaiyur branch in Chennai

Srinivasan1012's [Complaint's author] reply, Jul 1, 2022

Hi Axis Bank,

Could you please tell me when this will get resolved. I am waiting for more than a month :(

Please let me know.

Regards,
Srinivasan