Axis Bank — call regarding credit card payment of someone else (other person)

Address:

496001

Dear sir/ ma'am,

Actually, i am receiving frequent call from the axis bank representative (Ms. Meenakshi) from the mobile no [protected]/ [protected], regarding credit card due payment, which is not mine but of some one else.

The madam, calls, threatening me and my wife for the payment. I am trying hard to convince her that the person to whom she is talking about has no any means with us but she is bluntly tells that she will make continuos call to us untill/ unless the payment made

How can a bank can chase us for the dues of other persons. I am the axis bank customer from last so many years and i have neither issued any credit card nor some one else issued the card on our behalf.

I have also informed axis bank (Raigarh branch) and the customer care executives of axis bank. I have mailed them so many times to resolve this issue but no action taken till date.

This issue is very serious, and i request you to please take necessary action immediately.

Regards,
Rupak ranjan
Raigarh chhattisgarh
(Client of your axis bank - raigarh c. G. Branch).