[Resolved]  Axis Bank — Cash not received but amount deducted

Address:560032
Website:Consumer complaints

I withdrew 6000 rs cash, the transaction timed out and got cancelled but the amount has been deducted, I contacted the customer care service but it was of no use. I waited for many days hoping that my money would be refunded back but it didn't happen.so please help me with the issue it has happened twice till today and no response from the banks . I am from a middle class family who has to work the whole month to get salary and when we need money for immediate purpose this thing happens . 6000 rs for a middle class family is a lot and it is the hard work and patience of the person to earn it so please respond the issue as soon as possible
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May 1, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2017
Axis Bank Customer Care's response
Hi Harshitha,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2marBCo for us to assist you.

Regards,
Axis Bank
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