Axis Bank — Charge back and Refund Request

Address:

no 37 , karumariyamman koil 3rd cross street, mg nagar , taramani

This is regarding the UPI transaction which I did on Jan 01st, 2022 of Rs. 20000 via Google pay.
The transaction got successful from my end and the amount got debited from my savings bank account (CITI Bank) but the merchant didn't receive the amount in his account. Due to this, Payment not received my beneficiary ( Friend).

After so many follow-ups with the CITI bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

Beneficiary Bank: Axis Bank
Beneficiary Name: Jax beacon
Beneficiary Account No. : [protected]
Beneficiary IFSC: UTIB0000000

After checking with the merchant, the above-mentioned account number is not the merchant's account number and IFSC mentioned above is not a valid code.and my Beneficiary ( friend ) told . I Don't have this bank account.

Please help me in getting my money back into my CITI bank account.

The transaction details have been attached for your reference.