[Resolved] Axis Bank — Charged for swapping debit card... why???

Ravi Khimani

from Rajkot, Gujarat

Address:	360005
Website:	www.axisbak.com

Today I got four messages relevant to hidden debit card usage charges with reference TIP/SCG.VISA.POS.DT XXXXXX.
Why Axis bank took these charges for the Transactions that I did in December-2016.
Axis bank first sent message that "all charges on debit /credit card have been waived off till 31/12/2016".
And suddenly today I got messages of money have been debited from account for using debit card in December-2016.
I would like to ask to Axis bank that why you debit such money if you have waived off charges???
It is disappointing general public who was involving in digitization process. It affects digitisation.

Was this information helpful?

No (0)

Yes (0)

Mar 2, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Axis Bank Customer Care's response Hi Ravi,

Please write to us at http://bit.ly/2gulbtN along with the screenshot of the SMS which you have received for us to check and get back to you.

Regards,
Axis Bank

Related Axis Bank reviews

View all 12960 Axis Bank Reviews

Comments

Emelyn

from Bengaluru, Karnataka

Hi Team,

I tried to make a transaction from my axis bank account [protected]
but the below transaction failed and money is deducted from account.

Transaction number
[protected]
[protected]

Regards
Linta

Axis Bank Customer Care's response, Jan 30, 2017

Verified Support

Hi Linta,

Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction details for us to assist you.

Regards,
Axis Bank