[Resolved]  Axis Bank — Charges without service

Address:

Junagadh, Gujarat, 362001

Dear sir/Madam,
I, Me. Vipul Pobari, have saving account (No.[protected]) with Axis bank Junagadh Branch for many years.
When I opened an account, I was told to maintain Account with Average balance of Rs.2500 or Rs.5000.
But, I have observed my account statement recently, I have been charged for non maintenance of average balance. I inquired at branch, I was told that I have to maintain average balance of Rs.10000/-. I wanted to know, how can bank change the rules after giving different information of rules and regulations while opening customer's Account. Tomorrow it might be possible that you make average of 50000/-, what we are supposed to do? One shocking thing I observed in my statement is I have been charged for Debit card for Rs.345/- which I have not at all since last many years. Please stop fooling and cheating customers otherwise very soon you have to close down your business.
I humbly request you to reverse all the charges immediately otherwise I have no option but to close all my family members Account with your bank.

Vipul V. Pobari
[protected].