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On 5/7/2019 i was debited from ecom in mumbai without my knowledge. I never received any otp or call. I have no idea how this happened. Atleast the bank should have sent some notification when this happened. Please look into this

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Hello.
I receiver a message from Axis bank that my Rs 118/- has been deducted for Sign. Verf. Chrgs Mandate Regst/ Stop.
I dont even know what is this charge.
I receiver a message from Axis bank that my Rs 118/- has been deducted for Sign. Verf. Chrgs Mandate Regst/ Stop.
I dont even know what is this charge.
Axis Bank Customer Care's response, Aug 5, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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