[Resolved]  Axis Bank — cheated by axis bank jasola by - mr salauddin mobile no 91 [protected]

Address: Jasola DLF, New Delhi, New Delhi, Delhi, 110025

Its been more than 1yr axis abnk is not cooperating I am Cheated by Axis bank Jasola,

Issue - 1yr back I visited Axis bank jasola branch to inquire about my existing salary account no [protected] as my new job need to have axis AC
Here is cheating starts Mr salahuddin Mobile no 91 [protected] - misguided me saying not to worry about old account just ignore it and open a new account
Ok a new savings account was opened [protected] with a promise it will soon be converted to salary account once salary is credited to the account which never happened.

Soon after few months I notice that AC no [protected] is active and I am being charged for this account and the account is in minus also AC [protected] is no longer converted to salary till date it’s been more than 1yrs now and I am being charged for this AC as per savings account
I have been struggling since 1yrs to solve the issue, I have visited the Axis Noida sector 18 branch to close AC [protected] and also paid the fine.
I expect Axis bank to be honest to its customers, why are you employing cheaters. Mr salahuddin Mobile no 91 [protected] just to complete his target misguided me with wrong information.

The funniest part is Mr Sheeb Branch head Jasola, I visited her multiple times explained her my query that AC [protected] is still not converted to salary AC her reply "Sir why don't you maintain balance in this account" this a big nonsense. Instead of proving solution she is being nonsense

Meanwhile, I have also shared signed document and a form with Arvind (mobile no [protected]) from Axis bank to convert AC no [protected] after many months Mr Arvind comes with an answer AC no [protected] is converted to salary AC again big nonsense,
[protected] is already closed, which was already a salary AC
From last 1yrs I am getting my salary in [protected] which is still not converted to salary AC so far i have been charged more than 1700RS as considalition charges

Thought they reverted the charges but it took more than 1yr with end no of visits to Jasola branch
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Sep 5, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2019
Axis Bank Customer Care's response
Hi, we are looking into this matter. We assure you that we shall provide necessary assistance and take this to resolution at the earliest.Sorry for the trouble. Regards, Team Axis Bank.
Verified Support
Aug 03, 2019
Axis Bank Customer Care's response
Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
 
2 Comments

Comments

On 5/7/2019 i was debited from ecom in mumbai without my knowledge. I never received any otp or call. I have no idea how this happened. Atleast the bank should have sent some notification when this happened. Please look into this

cheated by axis bank jasola by - mr salauddin mobile no 91 9717360941 - Comment #3498004 - Image #0
Hello.

I receiver a message from Axis bank that my Rs 118/- has been deducted for Sign. Verf. Chrgs Mandate Regst/ Stop.

I dont even know what is this charge.
Axis Bank Customer Care's response, Aug 5, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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