[Resolved] Axis Bank — cheating in the name of credit card settlement

reddy br

Address:	Chennai, Tamil Nadu, 600012
Website:	consumer complaints

My self byreddy i have using credit card. I have not paid the card bill and finally they have sent mail to close card by paying 15000 for settlement. After receive payment now they are asking. Me to pay 6000 give settlement and threatening me to pay compulsory. Find the attached mails which is sent from bank. Please instruct them to close the card and sent me the settlement letter. If not means i will instruct my layer to send legal notice and raise issue in social media. This issue is happened in chennai. Kodambakkam branch. (Dorai raj.) they are calling and threatening to pay. I have attached the mail proofs.
Whats up number:[protected].
[protected]@gmail.com

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Jun 2, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us numbers from which calls are received. We are here to help!
Regards, Team Axis Bank.

Apr 27, 2018

Updated by reddy br Here the details. one by one are playing the games. please dnt leave them. if leave simply like that they will cheat the customers and spoil the bank name. i am maintaining the account from 10 years now i feel ashamed to why i have kept the relationship in this bank. please dnt leave them. they have given the tarchar like anything and sent voice messages by threatening and using abused words to pay the amount. after pay they are giving another numbers to speak to them after i spoke to them they are telling give me 6000 then only i can close or cannot close. i have attached mail proofs.

Dorairaj TJ
Deputy Manager l Credit Cards l Chennai
Ph:[protected]; M :[protected]

Anand Babu [protected]

Axis Bank Ltd
Old No:38, New No:165
Plot No:65, Arcot Road United India Colony,
Kodambakkam, Ch-600 024
T:[protected]
M:+91 [protected]
E:Dorairaj.[protected]@axisbank.com