[Resolved] Axis Bank — cheating with customers

sumit143143

from Ahmedabad, Gujarat

Address:

411004

Hello, I want share my worst experience With axis bank.
I'm existing customer of axis bank,
My home branch is utiB0001877.

My customer ID :[protected]

I got call from sales department for new debit card so I applied for it.
Rupees 350/- debit for my saving account which was new debit card charge.

So after some days courier come not able to Deliver my card Courier at my given address because I was out of station, so that courier service reverse it and gave to my home branch.

After some days I went to my home branch to pickup my debit card, Now that people are saying me that they destroyed my debit card and I have to give request again for new card as well as have to pay again 350/- rupees.

This is very bad and worst service by axis bank.

They are cheating with there customers.

Plz don't take any offers from such Snack people's

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May 16, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

Axis Bank Customer Care's response Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank.

Verified Support

Apr 08, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We would like to inform you that you will be charged for the new debit card as per the schedule of charges. Regards, Team Axis Bank.