Axis Bank — cheque bounce charges

Address:Solapur, Maharashtra, 413005

Dear sir,
I am sandhya vijay palmur, i have salary account in axis bank account no. [protected].
On 21/07/17 my saving account balance was 104425/- this balance was sustain from 10/07/17 to 21/07/17….. There was no charges will debited from my account in this period. On 21/07/17 i was submitted axis bank chq amount 104425/- in my canara bank account same holder, it was went for clearing on 25/07/17 due to saturday & sunday holiday, but it was return due to insufficient balance.
When i had visit to axis bank on 25/07/17 in the evening due to chq return, axis bank staff said 24/- charges was debited on saturday 22/07/17 & balance was 104001/-.
Now they are charged me 550/- chq bounce charges.
My question is
1. How can they debit charges without any intimation?
2. How can they debit charges on non working days?
3. After the debited balance why they did not intimate to me?
4. How can i know my chq will return due to insufficient?
5. Why i will pay 550/ charges without any my fault?

Thanks & regards,
Sandhya palmur
[protected]
Was this information helpful?
No (0)
Yes (0)
Axis Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12958
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information