Axis Bank — Cheque clearance delayed by 10 days for credit card bill payment, and additional charges imposed over the next bill.

Address:

Chennai, Tamil Nadu

Hi This is to inform that I have payed my payment on 5th january by means of cheque, for the credit card billl (And have counter file proof with dated seal from the bank). But the bank has delayed the cheque clearance by 10 days and it has been cleared on 15th january, even though I notified the same delay to the call-centre and to the bank officials over the delayed cheque clearance. Yet a fine of Rs:4364.61/-(Including late fee and debit interest) has been imposed over the subsequent bill. Kindly refer the same and respond as soon as possible. I have further attached my details in message and by photo proofs (credit card statement and cheque deposit counter file). credit card No: [protected] cardholder : Lalitha D Raju