[Resolved]  Axis Bank — cibil masking charges - no clarification provided

I took a credit card in 2007 from axis bank and at that time because of some financial issues, i couldnt pay the dues properly. But tha bank offered a settlement and i paid. My credit card limit is only 10k. After doing the settlement, no one have reached me through any means for the outstanding. At that time even cibil was not very popular. I had no knowledge of it. After 11 years when i recently checked my cibil report, there is an outstanding of 6150 showing as outstanding for that cc. When i approached the bank to settle and clear my cibil, they said the card is permanently deactivated. Now after continuous emails to their customer care, they have told me to pay 1lac + as cibil masking charges and still they will not be able to give me no dues certificate. I really dont understand the reason and breakup of these charges. They are not providing any clarity as well and asking me to pay this to remove the records from cibil.