[Resolved]  Axis Bank — Civil masking.

I had axis Bank credit card and due to some medical financial issues I couldn't pay the amount. My cc limit was 30k and due to non payment, the overdue amount went upto nearly 49k and then in my cibil report axis bank cc is in written-off and the written off amout is nearly 53k. I paid the entire 53k to clear all dues but when I ask for axis Bank to remove written off status from cibil, they are asking for more money to pay. I mean, when I paid all the dues and outstanding amounts, why I need to pay? I asked for NOC but bank denied to give me NOC. Please help me on this. I have my family and due to this I am in depression right now.
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Aug 24, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2022
Axis Bank Customer Care's response
Hi Rashmi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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