Axis Bank — Closing the account

Address:560001

I already cleared the due and filled the closing form for one of the account and submit to sanjaynagar axis bank. But same account is linked to the new account number and it will show negative balance.
The old account number is [protected].
Please close the old account as soon as possible. Otherwise close the both account related to axis bank. So many irresponsible persons are there in sanjay nagar axis bank. They won't care for customers.
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I am clearing my credit by payment regularly and can not understand why still balance is more. Physical monthly statement is required for tallied. Over phone it is very difficult to understand and also hear the customer care people. I want to close my Credit Card immediately but action not taken from the bank.

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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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