[Resolved]  Axis Bank — Complaint about False promises and Literally cheating customers

Address:

Chennai, Tamil Nadu

One of the Axiz Bank agents from Ambattur chennai branch (Jaynanthi)has called and offered personal Loan stating that it was a Special corporate offers with no processing fee and 0% closure charges.She clearly informed that there wont be processing charges and she sent the agent to collect the Doc's, when i asked for written proof she informed that it will be provided only after the loan sanction.Later the Team called and told that there would be processing charge, so asked me if i could be interested(spoke to sive - [protected]), i said i am not interested and later he told that they have not process the loan further.But to my surprise i got the msg stating the loan was processed and the amt is credited in my account.I called Jayanthi immediately she said nothing to worry, the processing charge would also be credited within a week.Still now no one has called me and now its my turn to run behind these people to sort out the issue It is so pathetic that such a reputed bank has these kind of employees and the way they cheat the customers is really disheartened. Please help me to resolve this issue, as i am completely pissed off. And my sincere advice dont ever trust Axiz bank employees as they can cheat the customer to any extent.