[Resolved]  Axis Bank — Complaint about money sent from tanzania through axis bank did not reach my account

The money i sent from tanzania last week didnt reach my account. Details below
[protected]:00:27 localoutacks[protected]
— instance type and transmission — notification (Transmission) of original sent to swift (Ack) network delivery status : network ack priority/delivery : normal message input reference :[protected]corutztzaxxx[protected] — message header — swift input :fin 103 single customer credit transfer sender : corutztzxxx crdb bank limited dar es salaam, tanzania, united republic of receiver : axisinbbcrh fin copy service : tis — message text — :20: sender's reference 9643564svi3 450 :23b: bank operation code cred :32a: val dte/curr/interbnk settld amn date :02 may 2017 amount : #inr 140000, 00# :50k: ordering customer-name & address /[protected] joseph jeyapaul arulraj a 102 nhc medele street dodoma tanzania :57a://zneioba0001712 iobainbb001 :59: beneficiary customer-name & addr /[protected] joseph jeyapaul :70: remitance information family expenses :71a: details of charges sha -}{5:{mac:00000000}{chk:df8509be3fbc}
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Jun 12, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
Axis Bank Customer Care's response
Hi,

Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

Regards,
Axis Bank
Complaint comments 

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I brought a product from Xiomi ki store and paid 1199 Rs by axis bank debit card. Then i cancel the product but my refunded amount is not settled in my account, i talked to mi customer care the said they hav refunded amout with order no.[protected] so contact to your bank. Kindly resolve my issue and refund the amount.
Thankyou
Axis Bank Customer Care's response, May 12, 2017
Verified Support
Hi Mukesh,

Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

Regards,
Axis Bank
Missbeheavear by staff
Axis Bank Customer Care's response, May 12, 2017
Verified Support
Hi Itaram,

We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. Please share the complete branch details. We’ll definitely take this up with the branch management.

Regards,
Axis Bank
There is very pathetic experience with axis
For open an account
No atm form field up by executive
And not even answering properly
It takes 2 week for paasbook and chequebook and after thate they takes 4 weeks for atm
Axis Bank Customer Care's response, May 12, 2017
Verified Support
Hi Vivek,

We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. Please share the complete branch details. We’ll definitely take this up with the branch management.

Regards,
Axis Bank
Axis Bank Customer Care's response, May 12, 2017
Verified Support
Hi Vivek,

Please ignore the previous response. We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2onCv5r for us to assist you.

Regards,
Axis Bank

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