[Resolved]  Axis Bank — complaint against axis bank credit card

Address:411002

Dear sir/madadm
(Consumer complaint)
I am in deeply trouble i need your kind favour.

I had used axis bank credit card ([protected]), i was paying their outstanding regularly when my condition was good. Due to company is in loss i am not getting my salary in time. I ham getting only partly salary. My salary is only 13000/- in month of november my there is operation of my mother eyes. My father is in age of 79 and still he is working as a welder so my house can get sufficient money. My two elder sister are suffering from night blindness. My wife is at home i have 1 year daughter.
I am continuously requesting axis bank to do settlement of my outstanding but they are telling me to pay 35000/- one time. I request axis bank that i can do settlemnt in 15000/- which i have will pay in 6 instalment. Axis bank consult person mr. Prashant: mobile number: [protected]. Is not listing for my request and pressuring me for 35000/- in one time.
I am ready to pay, but i can pay 15000/- in 6 instalment.
Sincerely
Venkatesh j naidu
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Nov 25, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2018
Axis Bank Customer Care's response
Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
Oct 23, 2018
Updated by Maheeka
From Morning onward (23-Oct-2018) Axis Bank Executive is in touch with me Mr. Prashant: Mobile number: [protected]. You can call me any time from 10:00 am till 19:00 pm. Sometime Axis Bank executive call they directly insult me on our personal financial problem. Axis Bank Executive have no right to make bad comments on my financial and family problems, Mr. Prashant is directly telling me Axis Bank will send me legal notice.
I cant afford to pay 35000/- I am ready to pay 15000/- in 6 instalment or if Axis bank wants all 35000/- I am ready to pay but per month I will pay 1000/- till 35000/- will not complete
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