[Resolved]  Axis Bank — complaints against deduction of consolidated dp charges

Address:560048

I am dibya jyoti sarmah, my acc no. [protected], from last month my account was debited so many time mention consolidated dp charges.

I never open any demat account, then why this type of deduction, not one or two times, more than 5, 6 time already.
This is my salary account and never want this type of worst deduction.

I want my money back, and please help me as soon as possible.
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Jun 22, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
Axis Bank Customer Care's response
Hi, we tried reaching on your mobile number however could not connect with you. We request you to visit the link https://bit.ly/2IihuGu to get further details on the demat charges applicable to the account. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq .
Regards, Team Axis Bank
May 15, 2019
Updated by dibya sarmah
i never open demat account, please stop this type of waste charges. my account already debited 300 rs. i want my money back.
Complaint comments 

Comments

On the date of 7/5 2019 I deposited Rs1000 in my account and and surplus amount left was of Rs 646. but the passbook is showing the deduction of Rs whole Rs thousand in another form as it was not available in the account. I am attaching the image for more clarification

Axis Bank Customer Care's response, May 22, 2019
Verified Support
Hi, we refer to our today's conversation and understand the issue has been resolved to satisfaction. Regards, Team Axis Bank.

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