[Resolved] Axis Bank — consolation charge

Firoj maskatiya

from Mumbai, Maharashtra

Address:

Plot no.3-4,jalaram nagar near mayur holl, limbayat,Surat,gujarat, Surat, Gujarat, 394210

Hello,

I have got a debit on my card for the amount 5000 as the consolidated charge.

How can bank deduct such an amount without authorisation.

I want my money back and will get all the accounts closed

That my family holds with axis bank. This is the first time that this kind of charge has been made on the account,

I have 2 bank account saving and current
But this charge is so high.

Return my money
Monthly 5000 is not small amount to deduct...

+3 photos

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Jun 16, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 13, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Verified Support

May 16, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe. Regards, Team Axis Bank