[Resolved] Axis Bank — Consolidate charge refund request

[email protected]

Aug 5, 2023

Address:

Chennai, gopalapuram branch

Hi my name is yuvaraj p

I have salary account in axis bank & when i checked my balance they have deducted 7103.38 rupees from my account written as consolidated charges. I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

Worst services is provided by axis bank to customer. I am waiting more then 45mins but nobody answered from the customer service centre.

During account opening they dont tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges. Even when u request them through mail they will give you worst customer service.. I really feel that its better to open account in govt bank, don’t open account in privatd bank like axis bank.
It’s a worst bank seriously,

And every time i am charged with consolidate charges, and today again my account is debited with 7103.38 rupees
I want my money back, i will not wait for 24 hours or 48 hours.

Return it back instantly

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Sep 16, 2023

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2023

Axis Bank Customer Care's response Hi Yuvaraj, we regret the inconvenience caused. Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.