[Resolved] Axis Bank — Consolidated charge dabit

Vipin_123

Address:

AXIS BANK LTD ALWAR BY PASS BHIWADI

I visited to axis bank branch alwar by pas road to deposit the cash amount of rs 2.5 lakhs at the time of deposit the cashier acknowledge me that there will be charges is applicable on the deposit of above amount because my account is of axis bank phool bagh branch after that i left the counter because of deposit charges. After wards cashier cashier come out and asked me to deposit of rs 2 lakh in by paas branch without any charges and i do the same on his insists. But rs 875 plus gst is debited from my account on deposit of rs 2 lakh dated 9.08.20 and i logged the complaint for the same on 09.08.20 on branch in written and at customer care also and the call log no is 62017972. My acc number is...8758. Please resolve my concern as soon as possible because one month is already passed and my concern is not resolved till yet. I shall be very thankful to you...

Vipin
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Aug 8, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2020

Axis Bank Customer Care's response Hi, we are very transparent in terms of charges which are mentioned on our website/most important terms and conditions of application form and statements. Request you to refer the below link to get the details of charges applicable on your account. https://www.axisbank.com/service-charges-and-fees?cta=custom-search. Regards, Team Axis Bank