[Resolved] Axis Bank — consolidated charges axis bank saving account

TRILOK CHAND SHARMA

from Mumbai, Maharashtra

Address:

Mumbai

I have a saving account with axis bank on 11th april 2020 they have deducted 350+63 gst charges from my account and writting only consolidated charges.
Kindly help me to know why these charges deducted from my account without my knowledge.
I am using this account since long time but before deduction bank should inform to the customer that you are going to deduct some charges. I am suddenly check my account as my emi will be gone on 10th due to this deduction my emi can be bounced. Then i have to pay emi bounce charges becuase of non information from bank.

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May 15, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2020

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.